Terms and Conditions

Account Registration and Eligibility

By creating an account at VampireBingo.ca, you confirm that you are at least eighteen years of age and legally permitted to participate in online gambling activities within your jurisdiction. The casino reserves the right to verify age and identity at any time, and failure to provide requested documentation may result in account suspension and forfeiture of funds. Only one account per person, household, IP address, and payment method is permitted. Multiple accounts detected through system monitoring will be closed, with balances confiscated and access permanently revoked.

Account credentials remain the sole responsibility of the registered user. You must maintain the confidentiality of your username and password, and any activity conducted through your account will be considered your responsibility regardless of whether you personally authorized it. The casino recommends enabling two-factor authentication and using strong, unique passwords that are not shared across multiple online services.

Deposits, Withdrawals, and Payment Processing

All deposits and withdrawals must be conducted through payment methods registered in the account holder’s name. Third-party payments are strictly prohibited and will result in immediate account closure. The casino processes withdrawal requests within 24 hours for verified accounts, though payment method processing times may add additional delays. Withdrawal requests may be declined if active bonus wagering requirements remain incomplete or if account verification has not been finalized.

Fees for deposits and withdrawals are displayed in the cashier section prior to transaction confirmation. While VampireBingo.ca does not impose fees on most transactions, payment providers and banks may apply their own charges. Players should consult with their financial institutions regarding any applicable fees. Withdrawal amounts below C$50 may be subject to administrative fees to cover processing costs.

Bonus Terms and Wagering Requirements

All bonuses offered by VampireBingo.ca carry specific terms that must be met before funds become withdrawable. The standard wagering requirement of 35x the bonus amount must be completed within thirty days of bonus activation. Different game types contribute varying percentages toward wagering completion, with slots contributing 100%, video poker contributing 10%, and most table games contributing 5%. Progressive jackpot slots are excluded from bonus play entirely.

Maximum bet limits during active bonus periods are enforced automatically by the gaming system. Exceeding the stated maximum bet of C$5 per spin for slots or C$50 per hand for table games will void the bonus and any associated winnings. Bonus funds cannot be withdrawn until wagering requirements are fully satisfied, though they may be forfeited at any time if the player prefers to withdraw the remaining real money balance.

Game Rules and Malfunctions

All games at VampireBingo.ca operate using certified random number generators that ensure fair and unpredictable outcomes. The casino displays return-to-player percentages for each game, representing the theoretical long-term payout rate. Individual sessions may vary significantly from stated RTPs due to the inherent variance in gambling.

In the event of a game malfunction, all affected bets are void and refunded to the player’s account. The casino will not honor wins that result from system errors, software glitches, or exploitative play. Players who suspect technical problems should immediately cease play and contact customer support before continuing. Screenshots and detailed descriptions of the issue will assist the support team in investigating and resolving the problem.

Responsible Gaming and Self-Exclusion

VampireBingo.ca provides tools to help players maintain control over their gaming activity. Deposit limits can be set for daily, weekly, or monthly periods, with increases taking effect after a 24-hour cooling-off period and decreases applying immediately. Session time reminders can be configured to appear at intervals chosen by the player. Loss limits are available upon request through customer support.

Self-exclusion options include temporary cool-off periods ranging from 24 hours to six months, as well as permanent account closure. During self-exclusion, all access to the account is blocked and marketing communications cease. Players seeking self-exclusion can initiate the process through the responsible gaming section of their account settings or by contacting customer support directly. The casino maintains strict policies against circumventing self-exclusion through the creation of additional accounts.

Account Closure and Dispute Resolution

Players may close their accounts at any time by contacting customer support. Outstanding balances will be returned via the player’s most recent deposit method following standard withdrawal procedures. The casino reserves the right to close accounts that violate terms of service, engage in fraudulent activity, or demonstrate patterns of problem gambling behavior despite available protective tools.

Disputes should first be addressed through customer support channels, with escalation to senior management available for unresolved issues. The casino commits to investigating all complaints thoroughly and responding within seven business days. Players unsatisfied with the casino’s resolution may seek recourse through the licensing authority, whose contact information is available in the site footer and responsible gaming section.

Modifications to Terms

VampireBingo.ca reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the site following changes constitutes acceptance of the updated terms. Players are encouraged to review the terms periodically to stay informed of any modifications. Significant changes affecting player rights or obligations will be communicated via email to registered account holders.